{"id":559,"date":"2018-03-13T21:55:29","date_gmt":"2018-03-13T20:55:29","guid":{"rendered":"https:\/\/diaco.gob.gt\/2018\/03\/13\/verificacion-de-libro-de-quejas-en-comercios-de-quetzaltenango\/"},"modified":"2018-03-13T21:55:29","modified_gmt":"2018-03-13T20:55:29","slug":"verificacion-de-libro-de-quejas-en-comercios-de-quetzaltenango","status":"publish","type":"post","link":"https:\/\/diaco.gob.gt\/verificacion-de-libro-de-quejas-en-comercios-de-quetzaltenango\/","title":{"rendered":"VERIFICACI\u00d3N DE LIBRO DE QUEJAS EN COMERCIOS DE QUETZALTENANGO"},"content":{"rendered":"
\n

VERIFICACI\u00d3N DE LIBRO DE QUEJAS EN COMERCIOS DE QUETZALTENANGO<\/h1>\n

Guatemala, marzo de 2018. Personal de verificaci\u00f3n y vigilancia de DIACO, realizaron una jornada de trabajo de supervisi\u00f3n de tenencia de Libro de Quejas comercios de la cabecera de Quetzaltengo y el municipio Coatepeque.<\/p>\n

La finalidad de la supervisi\u00f3n, obedece al seguimiento a las  quejas interpuestas en los libros ubicados en los distintos comercios de la localidad. Asimismo, velar por  porque los proveedores den soluci\u00f3n a las quejas de manera inmediata, esto,  a trav\u00e9s de la intermediaci\u00f3n de los verificadores.<\/p>\n

Alejandro Pereira, Director de la instituci\u00f3n, acompa\u00f1\u00f3 la tarea de verificaci\u00f3n, supervisando principalmente la exhibici\u00f3n de precios y la buena atenci\u00f3n a los consumidores y usuarios  como mecanismo de aplicaci\u00f3n de sus derechos.<\/p>\n

El derecho n\u00famero 10 de los consumidores y usuarios, es la utilizaci\u00f3n del Libro de Quejas, logrando dejar el registro de su disconformidad respecto a un bien adquirido o un servicio contratado.<\/p>\n

Para formalizar una queja, se debe realizar una llamada telef\u00f3nica al centro de llamadas 1544 de DIACO, donde se genera un n\u00famero correlativo y se inicia un proceso.<\/p>\n

<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

VERIFICACI\u00d3N DE LIBRO DE QUEJAS EN COMERCIOS DE QUETZALTENANGO Guatemala, marzo de 2018. Personal de verificaci\u00f3n y vigilancia de DIACO, […]<\/p>\n","protected":false},"author":1,"featured_media":554,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[3],"tags":[],"class_list":["post-559","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-informacion"],"jetpack_featured_media_url":"https:\/\/diaco.gob.gt\/media\/2018\/03\/IMG5787.jpg","spectra_custom_meta":{"_thumbnail_id":["554"],"_fgj2wp_old_id":["226"],"_eael_post_view_count":["425"],"_uag_page_assets":["a:9:{s:3:\"css\";s:0:\"\";s:2:\"js\";s:0:\"\";s:18:\"current_block_list\";a:0:{}s:8:\"uag_flag\";b:0;s:11:\"uag_version\";s:10:\"1777564427\";s:6:\"gfonts\";a:0:{}s:10:\"gfonts_url\";s:0:\"\";s:12:\"gfonts_files\";a:0:{}s:14:\"uag_faq_layout\";b:0;}"],"ekit_post_views_count":["229"],"_elementor_page_assets":["a:0:{}"]},"uagb_featured_image_src":{"full":["https:\/\/diaco.gob.gt\/media\/2018\/03\/IMG5787.jpg",1200,800,false],"thumbnail":["https:\/\/diaco.gob.gt\/media\/2018\/03\/IMG5787-150x150.jpg",150,150,true],"medium":["https:\/\/diaco.gob.gt\/media\/2018\/03\/IMG5787-300x200.jpg",300,200,true],"medium_large":["https:\/\/diaco.gob.gt\/media\/2018\/03\/IMG5787-768x512.jpg",768,512,true],"large":["https:\/\/diaco.gob.gt\/media\/2018\/03\/IMG5787-1024x683.jpg",1024,683,true],"1536x1536":["https:\/\/diaco.gob.gt\/media\/2018\/03\/IMG5787.jpg",1200,800,false],"2048x2048":["https:\/\/diaco.gob.gt\/media\/2018\/03\/IMG5787.jpg",1200,800,false]},"uagb_author_info":{"display_name":"jjolon","author_link":"https:\/\/diaco.gob.gt\/author\/jjolon\/"},"uagb_comment_info":0,"uagb_excerpt":"VERIFICACI\u00d3N DE LIBRO DE QUEJAS EN COMERCIOS DE QUETZALTENANGO Guatemala, marzo de 2018. Personal de verificaci\u00f3n y vigilancia de DIACO, […]","_links":{"self":[{"href":"https:\/\/diaco.gob.gt\/diaco-json\/wp\/v2\/posts\/559","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/diaco.gob.gt\/diaco-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/diaco.gob.gt\/diaco-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/diaco.gob.gt\/diaco-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/diaco.gob.gt\/diaco-json\/wp\/v2\/comments?post=559"}],"version-history":[{"count":0,"href":"https:\/\/diaco.gob.gt\/diaco-json\/wp\/v2\/posts\/559\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/diaco.gob.gt\/diaco-json\/wp\/v2\/media\/554"}],"wp:attachment":[{"href":"https:\/\/diaco.gob.gt\/diaco-json\/wp\/v2\/media?parent=559"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/diaco.gob.gt\/diaco-json\/wp\/v2\/categories?post=559"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/diaco.gob.gt\/diaco-json\/wp\/v2\/tags?post=559"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}