{"id":716,"date":"2018-07-26T23:12:37","date_gmt":"2018-07-26T21:12:37","guid":{"rendered":"https:\/\/diaco.gob.gt\/2018\/07\/26\/verificaciones-a-publicidad-enganosa-y-educacion-al-consumidor\/"},"modified":"2018-07-26T23:12:37","modified_gmt":"2018-07-26T21:12:37","slug":"verificaciones-a-publicidad-enganosa-y-educacion-al-consumidor","status":"publish","type":"post","link":"https:\/\/diaco.gob.gt\/verificaciones-a-publicidad-enganosa-y-educacion-al-consumidor\/","title":{"rendered":"Verificaciones a publicidad enga\u00f1osa y educaci\u00f3n al consumidor"},"content":{"rendered":"
\n

Verificaciones a publicidad enga\u00f1osa y educaci\u00f3n al consumidor, garantizan la protecci\u00f3n del bono 14 de las familias guatemaltecas<\/span><\/span><\/strong><\/p>\n

 <\/p>\n

Guatemala, 25 de julio de 2018<\/span><\/span><\/p>\n

La Direcci\u00f3n de Atenci\u00f3n y Asistencia al Consumidor, DIACO, a trav\u00e9s del departamento de Verificaci\u00f3n y<\/span><\/span><\/p>\n

Vigilancia, activ\u00f3 acciones para la observaci\u00f3n de publicidad enga\u00f1osa en comercios, restaurantes y centros de servicios como medida de protecci\u00f3n del bono 14; <\/strong>derecho laboral que beneficia la econom\u00eda de los trabajadores. <\/span><\/span><\/p>\n

Asimismo, DIACO informa a los guatemaltecos a trav\u00e9s de los medios de comunicaci\u00f3n y sus redes sociales, la importancia de ejercer los derechos que nos asisten como consumidores, exhort\u00e1ndoles a que \u00e9ste mes de julio, utilicen su bono 14 de manera prudente, adquiriendo bienes y servicios que re\u00fanan calidades y beneficios reales. El uso de publicidad enga\u00f1osa de algunos comercios y centros de servicio, se incrementa con la entrega del bono 14 en el mes de julio, lo que vulnera este beneficio econ\u00f3mico que reciben los guatemaltecos trabajadores, por lo que se debe reflexionar sobre las compras, consumos y uso de este bono econ\u00f3mico. En tal sentido, DIACO, hace las siguientes recomendaciones: <\/span><\/span><\/p>\n

Tomar en cuenta, nos asisten 10 derechos como consumidores. <\/span><\/span><\/p>\n

El primero de ellos garantiza la seguridad y salud en el consumo <\/strong>por lo que debe revisarse la calidad y el etiquetado de los productos. Asimismo, ante los cr\u00e9ditos y contratos que florecen en \u00e9ste mes, existe el derecho que garantiza la contrataci\u00f3n <\/strong>por lo que no debemos dejarnos enga\u00f1ar con contratos que no dejen claro los servicios y los intereses que conlleva. <\/span><\/span><\/p>\n

La publicidad enga\u00f1osa est\u00e1 penada por la ley, <\/span><\/span><\/strong>por lo que debe denunciarse de inmediato. Este mes de julio es propicio para el incremento de promociones en algunos restaurantes y comercios que enga\u00f1an a los consumidores. <\/span><\/span><\/p>\n

Si no se recibe bono 14, no dejarse enga\u00f1ar con pr\u00e9stamos expr\u00e9s <\/strong>bajo la idea que es un bono, toda vez que las casas de pr\u00e9stamo dan cr\u00e9ditos con intereses de hasta el 400% bajo el pretexto del bono 14. <\/span><\/span><\/p>\n

Motivamos la presentaci\u00f3n de quejas cuando sintamos que nos enga\u00f1an o nos fuercen a adquirir un producto o servicio que no necesitamos. Las formas para presentar su queja son:<\/span><\/span><\/p>\n

Libro de Quejas en comercios y centros de servicios <\/span><\/span><\/strong><\/span><\/span><\/p>\n

DIACO en l\u00ednea www.diaco.gob.gt <\/span><\/span><\/strong><\/span><\/span><\/p>\n

Centro de llamadas 1544 <\/span><\/span><\/strong><\/span><\/span><\/p>\n

Visitando el Centro de Atenci\u00f3n de Quejas del Consumidor, ubicado en el Centro Comercial Plaza zona 4 <\/span><\/span><\/strong> PBX.: 2501-9600, as\u00ed como todas las sedes de DIACO, en todos los departamentos del pa\u00eds.<\/strong><\/span><\/span><\/p>\n

\n

\"\"<\/p>\n<\/div>\n

 <\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Verificaciones a publicidad enga\u00f1osa y educaci\u00f3n al consumidor, garantizan la protecci\u00f3n del bono 14 de las familias guatemaltecas   Guatemala, 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